Shipping Policy
When you purchase goods from our Site, all in-stock orders received will ship in 1-3 business days after the order has processed, delivered by standard delivery. Out of stock orders may take 8-12 weeks to ship, or more. Time in delivery transit is in addition to the order processing time. You will receive an email confirming your order and another email when your order has shipped.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You may be required to pay delivery charges in addition to the price for the goods you purchase. Expedited shipping, shipping upgrades, and international shipping may be available for a fee.
If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
RETURNS:
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us within 5 days at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution. We may refund, replace, or discount the product sold.

Email: [email protected]
Phone: 1-828-487-8483
Contact form
Mailing address:
Esce Life LLC (Cellementals)
105 West State Street, Suite 201
Black Mountain, NC 28711